OUR AUTHENTICITY PROMISE
Authenticity Comes First
Buying a designer bag should feel exciting—not uncertain. At Designers Hand Bags, we prioritize our commitment to offering genuine designer handbags, ensuring trust is at the heart of everything we do.
When you purchase premium or designer merchandise online, you expect confidence in the product, transparency about what you’re buying, and a retailer that stands behind the merchandise it offers.
That’s why authenticity, responsible sourcing, and accurate product representation are fundamental to our approach.
OUR COMMITMENT TO AUTHENTICITY
Designers Hand Bags is committed to offering genuine merchandise. We work to source products through carefully evaluated suppliers, distributors, wholesalers, and other legitimate sourcing channels.
Our supplier evaluation process may include reviewing available business information, sourcing documentation, invoices, product information, supplier history, and other relevant materials.
Our goal is simple:
Offer genuine designer handbags and accurately represent what our customers are purchasing.
CAREFULLY SOURCED
We believe authenticity begins before a product ever reaches our storefront. Supplier relationships are evaluated with consideration for product legitimacy, sourcing practices, reliability, and available supporting documentation.
We do not knowingly offer counterfeit merchandise.
If we develop reasonable concerns regarding the authenticity or sourcing of a product, we may suspend or remove the product from sale while the matter is reviewed.
TRANSPARENT PRODUCT INFORMATION
We aim to provide clear and useful information so you can shop with confidence. Depending on the product and information available, a listing may include:
- Designer or brand
- Product name or model
- Color
- Materials
- Hardware
- Measurements
- Country of manufacture
- Product condition
- Included accessories
- Packaging information
- Product identifiers, where appropriate
- Other relevant product details
Because manufacturing methods, packaging, identifiers, accessories, and product details can vary by designer, collection, season, and sourcing channel, customers should always review the individual product listing before purchasing.
PACKAGING & ACCESSORIES
Designer packaging can vary depending on the product and sourcing channel. Original boxes, dust bags, authenticity cards, designer shopping bags, certificates, tags, and other accessories are not automatically included unless specifically stated in the applicable product description.
The absence or presence of particular packaging should therefore be determined from the individual product listing rather than assumed.
INDEPENDENT AUTHENTICATION
Unless specifically stated on an individual product page, Designers Hand Bags does not represent that every product has been independently authenticated by the original designer or a third-party authentication company.
If independent authentication is provided for a particular product, the applicable product listing may identify that service or documentation where appropriate.
We believe transparency is more important than making promises that cannot be substantiated.
OUR RELATIONSHIP WITH DESIGNER BRANDS
Designers Hand Bags is an independent multi-brand retailer. Unless expressly stated otherwise, Designers Hand Bags is not affiliated with, sponsored by, endorsed by, associated with, or an authorized retailer of any third-party designer.
WHAT YOU SEE MATTERS
We make reasonable efforts to accurately present the merchandise offered through our store. Product photographs, descriptions, colors, dimensions, materials, and specifications are intended to help you understand the item before purchasing.
Please note that colors may appear slightly different depending on lighting, photography, display settings, and device screens.
QUESTIONS BEFORE YOU BUY?
If you’d like additional information about a product, its materials, dimensions, packaging, included accessories, sourcing information available to us, or other product details, please contact our Customer Care team before completing your purchase.
Customer Care:
care@designershandbags.com
IF AN AUTHENTICITY CONCERN ARISES
If you have a genuine concern regarding the authenticity of merchandise purchased from Designers Hand Bags, please contact Customer Care promptly with your:
- Order number
- Product name
- Description of your concern
- Relevant photographs
- Any supporting documentation available to you
We will review the information provided together with available order, product, and sourcing information and determine the appropriate next steps in accordance with our store policies and applicable law.
SHOP WITH CONFIDENCE
Luxury should be accompanied by trust.
At Designers Hand Bags, we are committed to responsible sourcing, transparent product information, attentive customer care, and continually strengthening the standards behind our collection.
Because when you choose an exceptional bag, you deserve confidence in where you choose to buy it.
DESIGNERS HAND BAGS
Iconic Brands. Timeless Style.
For Her. For Him. For Every Occasion.